Wonderland Flowers Refund Policy
At Wonderland Flowers, we take pride in delivering the freshest and most beautiful arrangements to our customers. If you receive a product that is defective, we are happy to offer a refund or replacement.
Eligibility for Refunds:
- Refunds are only available for defective products.
- Defective products include damaged flowers, arrangements that do not match your order, or items that arrive in poor condition.
- Notify us within 24 hours of receiving your order.
- Provide a clear photo of the defective product and proof of purchase.
- Contact us via email or visit us in-store.
- Once we verify the issue, we will process your refund or provide a replacement at no additional cost.
- Refunds will be issued to the original payment method and may take up to 5-7 business days to reflect in your account.